Okay - it is definitely time to stop the procrastination!!! Do you know what has been on my to do list for the last 8-10 months and has never gotten done? Simply to send a friendly Thinking of You card to all my past clients. Emails are great but a card in the mail is even better. It is just a special added touch to keeping in touch with your past clients.
I woke up early this morning - everyone else was asleep - I thought I would go get the few things I needed at Walmart. As I walked in - I was in the produce section - I glanced over and spotted a familiar face. We caught eyes for a brief second. I am pretty sure he was talking to someone on the phone - he was smiling and he had an earpiece in his ear. After I had turned away I remembered who he was - he was one of my favorite clients I had last November/December who happened to be very happy with me. Him and his wife were sweethearts and I just loved working with them. They told me back then they were going to tell all their friends about me. They were just great!! He didn't even recognize me today - I felt really bad. I was then on to the next isle deeply regretting the fact that I hadn't sent that card I have been wanting to send to him and his wife for so long. I could have emailed them easily (I had done that once or twice shortly after closing) but I wanted to send a card instead. I then spotted him again as I came out of another isle - I thought - this is my chance. What a perfect time to have that personal contact that is so important! I immediately said - Clayton!! How are you? There was some small talk including him saying he has been giving out my name to people (which was just great!) At one point I had said - yea - I have been meaning to get in contact with you guys to see how you're doing - He then said -yea - I thought you fell off the face of the earth. WHAT?? I knew it was true but I surely didn't want to hear those bad words come out of one of my clients mouths. That did it!! No more of my clients will wonder what happened to me - no one will ever wonder if I fell off the face of the earth again. I am keeping in contact and it is going to be a priority. It should be!!! I have always known that and my intentions were always to do that but time gets the best of you and it flies by - days go by - then months - then a year - then 2 years.
